Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Introduction There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (e.g. in a project). The top managemen...
Provider: Management Development Institute of Singapore (MDIS)
This two-day workshop introduces our participants to creative development and the skills of copywriting. The broad based workshop covers advertising and sales writing across a variety of media which includes television, print, radio and digital. Participants can expect to raise their standards of writing and be more aware of how to make a strong and effective communication.ObjectivesUpon completio...
Employment and Recruitment
One of the factors that contribute to organisational success is ‘people’ talent. Acquiring the right talent ensures that an organisation’s business goals and objectives are realised. Recruitment is an important tool for Human Resource professionals who are responsible for acquiring the right talent. When recruitment is ineffective, an organisation cannot be assured that the righ...
Introduction Is your organisation being affected by one or more of these problems: - whining, dissatisfied, demotivated and disenchanted staff? - job-hopping employees and low retention? - disappearing (or disappeared) loyalty? - stressed or burnt-out workers? - increase in suspicious/questionable medical leaves? Many organisations are suffering from widespread dissatisfaction in a workforce wher...
This is an exciting and interactive programme. It is designed to provide office administrators, supervisors of clerical and administrative staff and executive secretaries the opportunity to review and develop the interpersonal and professional administrative skills they need to do their jobs effectively, thereby contributing to their own, their boss’ and their organisation’s success.Objectives...
The Employment Act is the basic Labour Law governing employment relations in Singapore. It provides the basic Terms and Conditions of employment. It also spells out the rights and obligations of employers and employees. More importantly, it imposes labour discipline on the employees and provides avenues for employers to deny them statutory benefits in the event of breach of discipline.It is import...
Companies are increasingly turning to Project Management to help them ride the many challenges confronting them. They see the benefits of relying on Project Management to help them navigate their way forward, in particular when they need to get groups in their organisations to work collaboratively. The overall goal of this programme is to provide participants with a comprehensive method...
The workplace is filled with different personalities, requiring varying interaction methods for harmonious cooperation. Appreciating persuasive abilities at work will allow the participants to better integrate and relate with each other, raising organisation productivity.This course equips the participants with the strategies, means and know-how of persuading people at work for improved outc...
Influence plays a large part of our lives, be it to influence others or be influenced.In this workshop, participants will learn about the different laws of influence and how it can help you be an effective influencer.ObjectivesUpon completion of this workshop, participants will be able to;Why the art of influence is important in an Asian contextThe Six Laws of InfluenceApplying the various laws at...
Introduction Teams are the force that drives most organisations. Whether it is a functional team, a team of managers, or a project team, people get most done when they work together effectively. Have you seen hostility, conflicting goals, and unclear expectations within your teams? These are symptoms of an unhealthy team. To avoid these harmful effects, you need be proactive about improving team p...
It is imperative in the present economic climate that organisations focus on maintaining a competitive people edge. They need to manage performance to harness and grow talent to achieve exceptional standards of performance. The workshop focuses on creating a Value Proposition on driving exceptional standards of performance.ObjectivesUpon completion of this workshop, participants will be able to;De...
We meet difficult people all the time. At best, such people can make life stressful and unpleasant. At worst they can keep you from achieving important goals especially at the workplace. Besides confrontation, there are other ways to win these people over by being persuasive to use our influence and turn conflict into co-operation.ObjectivesUpon completion of this workshop, parti...